After Sales Engineer

  • Job Ref. 011913
  • Location UK-South
  • Salary Up to £ 36,000 p.a. + Car + Bonus 18%
  • Job Type Permanent
  • Contact James Sloane

Job Description

A leading manufacturer of Process Automation solutions is looking to recruit an After Sales Engineer to join their Process Automation team. The role will see you provide technical support to the company`s Process Automation product range. The ideal candidate will have technical experience of Gas Analyser products and be able to work in the Field.

Commutable from: Bristol, Swindon, Oxford, Southampton, Reading, Bournemouth

Salary: Up to £ 36,000 p.a. + Company Car + Bonus (18%) + Benefits

Suitable for: After Sales Engineer, Technical Support Engineer, Field Service Engineer

The Role

The After Sales Engineer will enhance customers` perspective of the company and its services utilising engineering and commercial skills to find and implement solutions for customer issues
Provide service and communicate with all parties in order to maximise equipment availability, and customer satisfaction
The After Sales Engineer will proactively and professionally provide 1st class service to customers in order to promote the company as the supplier of choice
Work within a Sales and After Sales organisation to develop new business opportunities, thus improving company`s performance and creating customer loyalty
Build and maintain knowledge of company supported products and customers` work processes in order to provide an expert point of contact for solutions from the company and its services
Complete service paperwork, log, raise and monitor solutions of issues to resolve customers` technical requirements
Identify additional commercial opportunities within the customer base for delivery of improved service.

The Person

The ideal candidate for the After Sales Engineer will hold a degree in Electronics Engineering and / or Chemistry or equivalent business experience.
Background and experience in the Process Automation Industry specifically Gas Analysers
Experience of working within a field service role.
Strong analytical and communication skills
High level of computer literacy
Good commercial awareness

To apply to this role please send an updated CV to James Sloane via email. For more information please call James on 07551 154 063

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