Manchester £ 50,000 - £ 65,000 + benefits Permanent
Job Reference: 013931
Due to increased sales and the launch of a new product, a leading manufacturer of commercial vehicles has a new vacancy for a Group Warranty Manager. Candidates are sought with experience of successful warranty claim management gained within the automotive, commercial or specialist vehicle sectors and you will have good leadership skills with a focus on developing long term customer relationships.
Commutable from: Manchester, Bolton, Warrington, Macclesfield, Rochdale, Oldham, Huddersfield, Sheffield, Liverpool.
Salary: £ 50,000 - £ 65,000 p.a. + excellent benefits
Suitable For: Warranty Manager, Warranty Claims Manager, Group Warranty Manager. Warranty & Customer Service Manager.
Management of the warranty claim department
Provide technical and managerial leadership of Field Service Engineer team
Negotiation, Planning, implementation and coordination of Warranty contracts
Establish and monitoring process and timeframes for open warranty claims
Produce monthly reports to the Senior Leadership Team
Develop and maintain overall budgetary requirements for the Warranty department
Develop long term relationships with key customers
Training and development of the Warranty team
Manage the Field Service Engineers
Ensure Health and Safety standards and procedures are adhered to
An experienced Warranty Manager, you will have previously worked in the automotive, commercial or specialist vehicle sector. With excellent leadership skills you will develop both the warranty and field service engineer team and have a good engineering/technical understanding.
With a great deal of flexibility and understanding of the customer‘s individual requirements, you will have a can-do attitude and a desire to consistently deliver outstanding customer service while ensuring the commercial interests of the company.
For more information send a CV to James Charlett