Group Warranty Manager

Manchester £ 50,000 - £ 65,000 + benefits Permanent

Job Reference: 013931

Due to increased sales and the launch of a new product, a leading manufacturer of commercial vehicles has a new vacancy for a Group Warranty Manager. Candidates are sought with experience of successful warranty claim management gained within the automotive, commercial or specialist vehicle sectors and you will have good leadership skills with a focus on developing long term customer relationships.



Commutable from: Manchester, Bolton, Warrington, Macclesfield, Rochdale, Oldham, Huddersfield, Sheffield, Liverpool.


Salary: £ 50,000 - £ 65,000 p.a. + excellent benefits


Suitable For: Warranty Manager, Warranty Claims Manager, Group Warranty Manager. Warranty & Customer Service Manager.



The Role


Management of the warranty claim department

Provide technical and managerial leadership of Field Service Engineer team

Negotiation, Planning, implementation and coordination of Warranty contracts

Establish and monitoring process and timeframes for open warranty claims

Produce monthly reports to the Senior Leadership Team

Develop and maintain overall budgetary requirements for the Warranty department

Develop long term relationships with key customers

Training and development of the Warranty team

Manage the Field Service Engineers

Ensure Health and Safety standards and procedures are adhered to



The Candidate


An experienced Warranty Manager, you will have previously worked in the automotive, commercial or specialist vehicle sector. With excellent leadership skills you will develop both the warranty and field service engineer team and have a good engineering/technical understanding.


With a great deal of flexibility and understanding of the customer‘s individual requirements, you will have a can-do attitude and a desire to consistently deliver outstanding customer service while ensuring the commercial interests of the company.



For more information send a CV to James Charlett

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